Pre-requisites
Have you started identifying your users and accounts?
If not, please implement the identify and group calls before proceeding with the .track
method.
Overview
This guide will help you understand how to effectively track user interactions with your product on the server side. After identifying users, you can monitor their actions, feature usage frequency, and more. Thetrack
method allows you to log events on behalf of your users. Integrate this code snippet for basic actions like “signed up”, “logged in”, and other events that represent your product’s core features.
For Hyperengage, core actions might include creating and updating signals, leading to events like “created signal” and “updated signal”.
Code Implementation
ReplaceEVENT_NAME
with a distinct identifier for the event. You can also provide additional details using the properties object. You will also need the WORKSPACE_KEY
and API_KEY
which will be provided during onboarding.